Privacy Policy

Deo Vox General Trading FZC LLC ("Deo Vox", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request quotes, use our general trading services, or engage with our logistics and supply chain systems.

Please read this policy carefully. By accessing our site or using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

We collect information that you provide directly to us when using our services. This includes:

• Contact Information: Full name, company name, corporate email address, phone number, and physical mailing address.
• Logistics & Cargo Data: Details about your cargo, including shipping origin, destination, cargo dimensions, weight, customs declarations, trade invoices, and licensing requirements.
• Inquiry Details: Information submitted via our "Get a Quote" form, contact forms, or communication channels.

We also automatically collect standard log data, IP addresses, browser types, page interaction statistics, and cookies to optimize website performance and user experience.

We use the information we collect to manage and streamline your global supply chain requirements:

• To compile, process, and present accurate shipping and sourcing quotes.
• To execute cargo transit, customs clearance, and global freight operations.
• To communicate transaction statuses, cargo tracking updates, and supply chain reports.
• To verify identity and prevent fraudulent activities or unauthorized trade actions.
• To comply with international trade regulations, sanctions screening, and border authority requirements.

We do not sell or rent your personal or trade details. To execute our international operations, we share data with:

• Logistics Partners: Ocean carriers, air freight providers, warehousing facilities, and local road transport operators.
• Customs Authorities: National border customs, ports, and regulatory inspection agencies as legally required for import/export clearances.
• Corporate Affiliates: Partner entities within the Deo Vox network for coordinated multi-leg transit.
• Legal Counsel & Law Enforcement: Where necessary to prevent fraud, comply with court subpoenas, or adhere to international trade compliance mandates.

We implement high-grade physical, administrative, and technological security controls to safeguard your transaction files and customer details. Communications are encrypted in transit via SSL protocols, and access to internal databases is restricted to authorized personnel.

We retain data as long as necessary to fulfill trade contracts, settle billing cycles, or comply with local and international financial and maritime auditing rules (typically 5 to 7 years post-transaction).

Depending on your jurisdiction, you have rights regarding your personal information, including accessing, correcting, or requesting the deletion of data we hold.

For any privacy inquiries or to exercise your rights, please reach out to us at: